What type of payments do you accept?

What type of payments do you accept?

We accept Visa, MasterCard, American Express, mailed Checks, verified cashier checks, and wire transfers. You can either call us with your billing info or write the info on your rental agreement. You may opt to have us charge the balance … Continued
Can I clean it myself, and get the cleaning fee refunded?

Can I clean it myself, and get the cleaning fee refunded?

No, for several reasons. First of all, We have spent years training our housekeepers to clean these places exactly how we want them cleaned and we have no idea what YOUR cleaning standards are. We would not have any way … Continued
Why do I have to pay a cleaning fee?

Why do I have to pay a cleaning fee?

Our housekeepers are a critical component of our quality assurance program and they professionally clean our vacation properties between every rental. They vacuum, dust, scrub, sanitize and do the laundry after each guest’s departure to ensure your home away from … Continued
Are there any additional fees other than the rental rate?

Are there any additional fees other than the rental rate?

Yes, the Hotel occupancy tax (HOT) and the cleaning/laundry fee. The State of Texas, Cities, and Counties requires us to collect a HOT tax for rentals that are less than a month. These entities use the revenue to advertise the … Continued